Computer Repair Services – Procedure

Here’s a brief outline of how we help you get the best possible solutions to your computer problems.

Together (over the phone or by email) we discuss the problem that you have and together we decide what is the best solution for you.

In most situations (if it is something that we can repair for a flat rate) we will tell you immediately how much the in-shop or on-site repair will cost.

Obviously in some cases, we have to see the machine before we can give you a complete price of the repair. In this case you can pick one of the following, at your convenience:

  • Bring the computer to us for a Diagnostic Review and Quote
  • We can schedule an appointment for a technician to come to your home or office to diagnose/repair the problem
  • We access your computer remotely via a secure Internet connection and diagnose and fix

Please note: If On-site, your system requires more extensive attention, we will pick it up from your location, bring it to our service centre, perform all necessary maintenance and repairs, and return it to you at no additional charge.

Low Fees

Fees vary according to what work needs to be completed and APLUS IT take great pride in providing top quality work by fully accredited technicians at a reasonable rate.

Standard fee is $99 per hour (one hour minimum) – No call out fee applicable to some areas.

Simply contact our friendly team for assistance and we’ll take great care of you!