Quick & Easy Repairs - Done Direct From Our Office!

The latest technology from APLUS I.T means we can access your computer via a secure Internet connection and diagnose and repair up to 80% of the usual problems we face! Yes, 80%!

We can quickly and easily fix your computer and have you up and running in no time at all - letting you get back to your busy day without the need to wait for a technician to make an on-site visit.

What is Remote Access?

Remote Access allows our technician to see and interact with your computer as if they were in front your computer.

Is it safe?

Yes, the program we ask you to run only allows Remote Access to occur on a single basis and uses 256 bit encryption (same as online banks).

Can others access my computer like this?

No, the connection is only a once off request between your computer and our technicians.

What is installed onto my machine?

The program does not install itself into your machine. Once we are finished working on your computer, nothing is left on your system!. We cannot log back in without your permission.

What sorts of services can you provide over the remote connection?

We can provide the following services remotely:

• Operating system diagnostic or repair Virus /Spyware removal
• System optimization
• Network troubleshooting
• Software installation troubleshooting
• Security audit
• Secure your home network
• General advice

The fee for per incident is just $35 per half hour (minimum 1/2 hour).

Backed, as always, by our 100% guarantee. If your computer cannot be repaired remotely, there is no charge!