APlus IT

We are currently experiencing a high rate of attack via Rogue Programs called *Anti Virus 2009*. Computer Repairs become a challenge when Spyware/Rogueware/Malware is being written daily with the aim of infecting more and more computers.

A common approach by Rogue programs is to display either fake results or exaggerated results when the program scans your computer.

When the scan is finished you will be shown a list of legitimate files and Windows Registry keys that are flagged as security threats. In some cases, the Rogue programs actually create the files and Windows Registry keys on your computer so that they can be detected as malware. Then in order to remove these threats, you must first purchase a license of the software.

These fraudulent tactics are used to scare you purchasing this software. Now it should be noted that there is nothing wrong with a program requiring you to purchase it before it will remove any infections. It is wrong, though, to display false information to scare you into doing it.

Rogues programs are typically introduced into your computer when a person visits sites that offer copyrighted content. In some cases you will be infected by just visiting these site, depending on what security updates are installed, and in other cases you must first run an executable.

Either way, your computer will have malware installed that displays fake security alerts stating that you have some security risk and must install a piece of software, the Rogue, to remove it. Remember to update and run your anti spyware/anti virus software regularly, don’t download free music, and don’t share files on peer-to-peer programs.

Our computer repair technicians are proficient in removing and repairing computers infected with spyware/malware fake download trojans.

Keep Safe.

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I was just chatting with one of our lovely clients David (he makes me call him that!) and he was after a new keyboard.

You see, David has just had some issues with his new keyboard that he’s only had for 4 weeks – and no computer repairs will fix it.

The same issue has happened twice in a row now…..hasn’t it David :o)

You see, David, like a lot of us, likes to have his coffee next to his mouse whilst he works his computer. Unfortunately keyboards don’t like have hot coffee spilled all over them!

That’s 2 for 2 with David!

I’ve noticed a recent TV ad for laptop computers with a famous swimmer having a drink spilled over her keyboard and the computer working just fine.

What you might not see in the ad is the fine print at the end that says something along the lines of “If you spill fluid on this keyboard it probably won’t work”!

Save Computer Spills

If you like a coffee whilst working, simply invest in those non-spill tops to save yourself some pain!

Cheers

Lillian

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Filesharing leads to Gold Coast Computers requiring Repairs

Downloading music and video of the internet is easy. If you have teens in the house they are probably doing it as we speak! Sharing files via programs like Limewire, Bearshare, Bit Torrent and many others is simple and free.

It all sounds harmless, but this sharing means your computer is wide open to the world. Spyware and dangerous keylogger programs are looking for just such an opening. By the time you realise your computer is feeling sick, it is too late. Your system is infected with multiple spyware programs and your private passwords or credit card details may well have been stolen.

On the Gold Coast an average of five to ten Computers require Repair every week simply due to fileshare habits of their users. It is really best practice not to use file sharing programs, not to mention that it is illegal.

Help with Gold Coast Computer Repairs call us on 55347002

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We’re back from our holiday and feeling refreshed and revitalised.

And it is just as well because we’ve been very busy since we returned! It’s always good to get feedback from our cliuents and here’s a recent one I’d like to share:

“Thanks Steve and Lillian – love the quote on the new computer system and know that it will be the right machine for us at the right price.

Friendly service for computers and computer repairs on the Gold Coast is rare – it’s like dealing with an old-fashioned family business,” —– Helen, Gold Coast

Help With Gold Coast Computer Repairs

If you need help with computer repairs or building your next computer we’d love to help.

Regards

Steve & Lillian

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Well, its that time of year! We wish to announce that we will be absent for our annual leave from 1st March to 18th March.
Our office will be closed during this period, but for any emergency or urgent computer repairs we have arranged for Neil Frick and staff from Net Repair Burleigh to be available to our valued clients in our absence.
Net Repair can be contacted on 5520 1211
We have total confidence in Neils ability, just let him know you have been referred by Aplus I.T. and his staff will look after you.
Cheers and we will see you when we return on the 19th March fully rested and ready to assist
Management and Staff
Aplus I.T. Computer Services

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Hi Everyone
Now that the Christmas / New Year is behind us and we are full of enthusiasm to tackle the world head on ,Computer Maintenance may be far from our minds but maybe we should take a moment If your system is slow and unresponsive,you find after the kiddies have downloaded
heaps of the latest songs and strange things appear on your desktop or homepage or it just takes a long time to boot up .We can help put it right, if your computer is working fast and effectively chances are so are you!
A yearly service will extend your Systems Life and be a pleasure for you to use
Aplus I.T have Qualified Gold Coast Computer Repair and Service Staff Ready to bring your System back to life. Get ready for a fantastic 2008 !!

Jill writes:

Steven & Lillian,

Thanks for the good work on my computer yesterday. It is a pleasure to use once again. (Touch wood!!!)

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We’ve been in this industry a good while and seen a lot of technology changes.

Probably the biggest and best change I’ve seen is the development of remote technology that allows us to login to your computer, diagnose the problem and fix it on the spot – in 80% of cases anyway.

When you consider:

• travel time,
• petrol costs,
• technician time costs

then being able to login instantly to your computer to effect a repair saves you an enormous amount of money and hassle.

We’ve finished trials of the technology and have started using it. If you have a computer problem right now, our technicians can have it fixed in just minutes!

Amazing stuff.

Cheers

Stephen Lee

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